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PERFORMANCE MANAGEMENT
PERFORMANCE MANAGEMENT
Establish a high-performance culture with structured goal setting, continuous feedback, and fair evaluation. Learn frameworks and practices to measure and develop talent effectively.
Performance Management Glossary
Goal Setting
The process of defining clear, measurable objectives for individuals and teams.
OKRs (Objectives & Key Results)
A goal-setting framework that pairs aspirational objectives with measurable key results.
Performance Review Cycle
A scheduled process where employee performance is assessed, documented, and discussed.
Continuous Feedback
Ongoing, timely feedback provided between formal review cycles to support growth.
Performance Calibration
A structured discussion among leaders to ensure consistent application of performance standards.
360° Feedback
A multi-rater feedback process that collects input from peers, reports, managers, and sometimes customers.
Individual Development Plan (IDP)
A personalised plan that outlines learning, experiences, and milestones to support career growth.
Performance Improvement Plan (PIP)
A formal plan to address persistent performance gaps with clear expectations and timelines.
Competency Framework
A structured set of behaviors and skills required to perform roles successfully.
Rating Distribution
The spread of performance ratings across a population used to identify patterns and biases.
Talent Calibration
A process that aligns talent assessments with business impact to inform promotions and succession.
Succession Planning
A strategic process to ensure continuity by identifying and developing future leaders for key roles.
Performance-Based Rewards
Compensation and recognition practices tied to demonstrated performance and contribution.